Introduction
PlaneCare International, LLC (“PlaneCare,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting personal information entrusted to us through our websites, software platforms, mobile applications, customer portals, inspection technologies, and digital services.
This Privacy Statement explains how PlaneCare collects, uses, processes, stores, shares, and safeguards information obtained through our websites and services, including AI-powered software tools, aircraft inspection platforms, autonomous technologies, customer portals, and related products (collectively, the “Services”).
By using PlaneCare Services, you acknowledge and agree to the practices described in this Privacy Statement.
Information We Collect
PlaneCare may collect information directly from users, automatically through systems, and from third-party sources.
Information You Provide
- Name
- Company information
- Email address
- Telephone number
- Job title
- Aircraft information
- Billing information
- Account credentials
- Submitted forms
- Customer support communications
- Uploaded files, reports, photographs, and inspection data
Information Automatically Collected
- IP addresses
- Browser type
- Device information
- Operating system data
- Geographic region
- Session activity
- Log data
- Website usage analytics
- Referral sources
- Interaction metrics
Aircraft and Operational Data
Certain PlaneCare products and platforms may collect:
- Aircraft registration information
- Aircraft configurations
- Inspection imagery
- LiDAR and 3D scan data
- Paint assessment data
- Sensor outputs
- Operational analytics
- User-generated inspection records
- AI analysis outputs
Collection is limited to information necessary to support provided services.
Cookies and Tracking Technologies
PlaneCare uses cookies and similar technologies to improve website performance, remember preferences, support security functions, analyze usage trends, enhance user experience, and measure website effectiveness.
Users may modify browser settings to restrict cookies; however, some services may not function properly.
How We Use Information
PlaneCare uses information to:
- Provide products and services
- Manage accounts
- Process transactions
- Deliver software functionality
- Improve inspection technologies
- Provide customer support
- Enhance website performance
- Conduct analytics
- Improve AI and machine learning systems
- Detect fraud or misuse
- Comply with legal obligations
- Support operational and business activities
Artificial Intelligence and Machine Learning
PlaneCare may use information to train, improve, validate, and enhance AI-driven systems and machine learning models.
Such use may include pattern recognition, computer vision improvements, inspection automation, performance analytics, and product enhancements.
Where practical, PlaneCare may aggregate, anonymize, or de-identify information before use.
Information Sharing
PlaneCare does not sell personal information.
We may share information with:
- Service providers
- Payment processors
- Hosting providers
- Analytics providers
- Technology partners
- Inspection partners
- Regulatory authorities
- Legal advisors
- Government entities where required by law
Information sharing is limited to business purposes or legal requirements.
International Operations
PlaneCare serves domestic and international customers.
Information may be processed or transferred to locations outside your jurisdiction, including countries with different privacy laws. Users consent to such transfers where legally permitted.
Data Security
PlaneCare employs commercially reasonable administrative, technical, and physical safeguards intended to protect information.
Security measures may include:
- Encryption technologies
- Secure cloud infrastructure
- Authentication controls
- Access restrictions
- Security monitoring
- Vendor assessments
No system can guarantee absolute security.
Data Retention
PlaneCare retains information only as long as reasonably necessary for service delivery, business operations, legal obligations, contract requirements, security purposes, and dispute resolution.
Retention periods may vary by information category.
Your Privacy Rights
Depending on applicable law and jurisdiction, users may have rights including:
- Access to information
- Correction of inaccurate information
- Deletion requests
- Restriction of processing
- Data portability
- Withdrawal of consent
- Objection to certain processing activities
Requests may be submitted using our contact information below.
California Privacy Notice
For residents of California, PlaneCare may provide additional rights under applicable California privacy laws.
California residents may request information concerning categories of personal information collected and applicable disclosure rights.
Children’s Privacy
PlaneCare Services are not directed toward children under 13 years of age.
We do not knowingly collect information from children.
Third-Party Websites
PlaneCare websites may contain links to third-party websites and services.
PlaneCare does not control external privacy practices and encourages users to review third-party policies independently.
Changes to this Privacy Statement
PlaneCare may revise this Privacy Statement periodically.
Updated versions become effective upon posting to our website. Continued use of Services following updates constitutes acceptance of revised terms.
Contact Information
PlaneCare International, LLC
Orlando, Florida, USA
Website: www.planecare360.com
Email: info@planecare360.com
Questions regarding this Privacy Statement may be submitted through official communication channels.
© 2026 PlaneCare International, LLC. All Rights Reserved.
